Company Overview
Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa® is known for its superior service and received the highest score in the Southeast region of the J.D. Power 2024 U.S. Auto Insurance Study, which measures customer satisfaction with auto insurance providers. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.
Working as a Distribution Services System Operator for Alfa Insurance® is more than sorting and delivering mail. It involves a wide range of responsibilities that contribute to the overall success of our organization. It’s becoming part of a team that is committed to excellence, integrity and exceeding expectations by providing the highest quality stewardship of our company’s needs. As a Distribution Services System Operator, you play a crucial role in ensuring that every interaction, from handling correspondence to managing logistics, reflects our dedication to unparalleled service and support. As part of the Alfa family, you can discover your purpose and help make a difference in the lives of our policyholders and your community.
Job Summary
Are you detail-oriented, organized, and thrive in a fast-paced environment? Join our team as a Distribution Services Systems Operator where your precision and reliability ensure seamless mail handling and delivery. We're looking for individuals who demonstrate a strong work ethic, meticulous attention to detail, and a commitment to efficiency. If you're ready to contribute to our team's success and ensure the smooth flow of communication within our organization, submit your application today and embark on a rewarding career journey with Alfa Insurance®.
Responsibilities
- Pick up, sort, and deliver correspondence throughout the Home Office and Business Processing Center.
- Perform different tasks such as preparing outgoing correspondence for open Service Centers, sorting new business, changes and reinstatements for all lines of business by terminal digit order.
- Processing and verifying for proof of mailing on certified mail.
- Operate mail equipment.
Qualifications
- High School Diploma or equivalent required.
- General office skills and familiarity with basic computer operations.
- Mathematical ability, filing experience, reading, writing, and communication skills.
- Clean MVR in order to operate department vehicles.
- Ability to push, pull, or lift items up to 60 lbs.
- Stooping, reaching, bending, climbing, pushing, and walking will be required in this position.
Benefits/Perks
- Opportunity for annual performance bonus
- Discounts on your auto insurance (underwriting approval required)
- Benefits include: Health, dental, supplemental cancer, vision insurance and 401(k) plan
- Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires
- Short-term and long-term disability
- Flexible Healthcare and Childcare spending accounts for tax savings
- Opportunities for advancement
- Continuous training and support throughout your career with Alfa
- College tuition discounts at various colleges in Alabama
- Fitness center
- Onsite cafeteria
- Access to onsite childcare center
Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa® is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.
Working for Alfa Insurance® is more than just servicing customers and selling insurance. It’s becoming part of a well-respected company that is based on our core 4 values of faith, family, community and integrity.