Employee Benefits Include
*Benefits may differ based on employment or independent agent contractor status.
Future Opening: Client Administration Supervisor
Full Time • Montgomery
Company Overview
Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa® is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.
Job Summary
We’re seeking a skilled Client Administration Supervisor to oversee a dedicated support team and ensure
operational excellence. This role requires strong leadership, collaboration, and commitment to quality and
innovation. If you have experience in insurance operations and thrive in a fast-paced environment, this might
be the right job for you.
operational excellence. This role requires strong leadership, collaboration, and commitment to quality and
innovation. If you have experience in insurance operations and thrive in a fast-paced environment, this might
be the right job for you.
Responsibilities
- Provide training for support team
members - Maintain a professional, courteous
working relationship within the
department and other home office
personnel. - Work with team members to develop
comprehensive test plans and document
testing standards/procedures to ensure
high-quality production deliveries. - An ability to originate or develop ideas,
and a willingness to do more than the
required work, seeks new or challenging
assignments. - Pursue continuing education
opportunities to improve knowledge of
Alfa’s products, technology and process
innovation.
Qualifications
- College Degree preferred but not required.
- 3 years’ experience of insurance operations required. Knowledge of underwriting, claims and contact management systems are preferred. Experience in the Software Development Life Cycle (SDLC) is a plus.
- Proven verbal and written skills.
- A team player with a positive attitude and ability to handle a fast-paced environment with a proven capacity to quickly absorb new concepts and technologies.
- Exemplary leadership, supervisory, and communication skills
Benefits/Perks
- Opportunity for annual performance bonus
- Discounts on your auto insurance (underwriting approval required)
- Benefits include: Health, dental, supplemental cancer, vision insurance and 401(k) plan
- Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires
- Short-term and long-term disability
- Flexible Healthcare and Childcare spending accounts for tax savings
- Opportunities for advancement
- Continuous training and support throughout your career with Alfa
- College tuition discounts at various colleges in Alabama
- Fitness center
- Onsite cafeteria
Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa® is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.
Working for Alfa Insurance® is more than just servicing customers and selling insurance. It’s becoming part of a well-respected company that is based on our core 4 values of faith, family, community and integrity.
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Opportunity for annual performance bonus
Health, dental, supplemental cancer, vision insurance and 401(k)
Paid time off
Short-term and long-term disability
Flexible healthcare and childcare spending accounts
Discounts on your auto insurance (underwriting approval required)