Company Overview

Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.

Working as an IT Operations Specialist II for Alfa Insurance offers a remarkable opportunity that extends beyond the mere task of printing, balancing, and distributing batch processing reports. It entails joining a revered company built on principles of faith, family, community, and unwavering integrity. By becoming a member of the Alfa family, you can uncover your true purpose and contribute to enhancing the lives of our valued policyholders and making a positive impact in your community.

Job Summary

As an IT Operations Specialist II, you will play a vital role in monitoring and operating server computer systems. You will be responsible for managing batch processing to ensure quality output to customers and users. Become a part of our dynamic team that is dedicated to helping one another.

Responsibilities

Operate, monitor, and control mainframe, midrange, and server computer systems, including all related printing equipment.
Responsible for operating and maintaining computer equipment, loading peripheral equipment (printers) with selected materials (paper/special forms & electronic media), and reporting any problems that arise to the shift supervisor.
Possess a working knowledge of systems that process on the shift, balancing of processed output, and distribution of printed reports.
Monitor mainframe and midrange systems and servers via remote terminal(s).
Attain a working understanding of console commands, operating system(s), 3rd party software, and Microsoft Office Products.

Qualifications

High school diploma required.
One year of experience within the same or similar environment.
Working knowledge of computer equipment and peripherals.
Reliable, dependable, and have a positive attitude.
Excellent communication skills.
Ability to lift objects up to 30 pounds.

Alfa Insurance® is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa® is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.

Working for Alfa Insurance® is more than just servicing customers and selling insurance. It’s becoming part of a well-respected company that is based on our core 4 values of faith, family, community and integrity.

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